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Delivery Via e-mail

Delivery

Your 1 2 3 report will come to you via e-mail.  If you received a discount code from a public adjuster or from an attorney, that public adjuster or attorney will also receive a copy of your 1 2 3 report.  Standard delivery is 3-5 business days. We can also offer same day and next day e-mail delivery for an additional charge. 

When you place an order, please allow 3-5 business days for standard delivery. Same day (upcharge) service is usually within 8-12 hours.  Next Day (upcharge) service is 24-36 hours.  

Since we send everything via e-mail, we have no reason to charge for shipping.  Please ignore any shipping

charges.

Refunds

Your Avaina 1 2 3 Report was created just for you.  It is like no other.   Due to the custom nature of our audit product, refunds are not available.  

A clear, expert-reviewed audit of insurance claims—giving you the insight and confidence to know whether you were treated fairly.

  • 502 E Main Street Lakeland, FL 33801
  • customercare@insuranceclaim123.com
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© 2026 InsuranceClaim123.com is a registered DBA of Avaina Corporation, a licensed Public Adjusting Firm in the State of Florida (License Type: 56-22 | License #G340414). Principal Business Address: 38 Nottingham Way, Haines City, FL 33844. All public adjusting activities and digital claims reviews are conducted under the direct statutory supervision of Mark Vinson, Primary Adjuster. Public adjuster contingency fees are subject to strict statutory caps under F.S. 626.854.