Insurance companies are regulated at the state level. In your state you can locate the insurance commission contact information in google.
You should file a complaint with the state Insurance Commission (Department of Insurance or DOI) if you've tried and failed to resolve issues like claim denials, delays, or unfair treatment directly with your insurance company, especially after providing documentation and cooperating.
Your state's DOI can investigate disputes over claims, coverage, premiums, or agent conduct.
Your Aviana 1 2 3 Report is a valuable tool and a copy should be included with your complaint. This will save the Insurance Commission 5-8 hours of research time and help put you in front of other complaints that do not have the Aviana 1 2 3 Report.
