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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from insuranceclaim123.com (the "Site").

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for delivery to you via e-mail, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use insuranceclaim123 to power our online store--you can read more about how insuranceclaim123 uses your Personal Information here: https://www.insuranceclaim123/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google/dlpage/gaoptout.

If you were provided a discount code by a public adjuster or an attorney, we will provide a copy of your Aviana 1 2 3 report for the public adjuster or attorney that provided the code to you.  This will allow these professionals to save hours of intake time to consider what services they can provide to you as well as putting you in front of the line ahead of those without a report.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook/settings/?tab=ads
- Google: https://www.google/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

We do not serve customers outside of the United States and do not expect to in the near future. 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@insuranceclaim123.com or by mail using the details provided below:

[Re: Privacy Compliance Officer]

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All information and content on this website is provided “as is,” without any warranty, express or implied, including but not limited to implied warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or noninfringement. The Avaina 1-2-3 Report is an independent audit of homeowners’ insurance claims and is intended for informational purposes only. Use of this website and the report does not constitute legal or financial advice, and homeowners should consult a licensed professional if needed. See additional terms and conditions at the links provided below.

The Avaina 1-2-3 Report is based on expert human review of insurance build-back estimates and is independent of any insurance company. Availability, coverage, and results may vary depending on the individual claim, jurisdiction, and insurer practices. Homeowners are responsible for reviewing the report and determining the next steps for their claim. For questions regarding the report or your specific claim, please contact Avaina Corporation directly.